Reference

hoki69 Privacy Policy for Your Account

Our Privacy Policy explains how we handle the details connected to your hoki69 account, including sign-up data, phone verification, device access and wallet records.

Clear data purposesWallet record detailsAccount contact route

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Open the Privacy Policy Before Account Access

hoki69 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy sets out which account details we collect, why we use them, how long we keep them, and how you can ask about a change or deletion. We may connect your phone number, verification result, sign-in record and payment reference when you use DANA,

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OVO, GoPay, QRIS, bank transfer or a virtual account. These records help us match an account action with the correct wallet status without asking you to send payment details through an unsafe route. We only describe access where local law permits, and local rules can affect
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whether an account or a particular activity is available. Before you open an account, read this page alongside any notice shown during phone verification. If our wording changes, we will place the current policy on this page so you can check the applicable version before continuing.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Contact Us About Privacy and Wallet Records

A direct support route helps you ask about the Privacy Policy without posting account details in a public message.

DATA PRACTICES

Browse How hoki69 Handles Your Data

Our data process follows the account actions you take rather than treating every visit the same way.

What we collect

We may receive your phone number, account details, sign-in events, device information, support messages and payment references. The exact record depends on whether you register, verify access, use a wallet rail or contact us.

Why we use it

Account data supports phone verification, sign-in protection, wallet status checks and replies to privacy requests. Payment references from DANA, OVO, GoPay or QRIS help us connect a receipt to your account activity.

Cookies and devices

Cookies and similar device signals can remember a session, protect account access and help pages load correctly on a mobile browser. You can manage browser permissions, although changing them may affect login or lobby access.

Account protection

Keep your password, phone verification code and wallet credentials private. If you sign in from a new phone or browser, we may use an account check before showing personal or payment-related records.

How long records stay

We retain records only for the period needed for the purpose described in this policy, account security, dispute handling or a legal requirement. When a record is no longer needed, our process addresses its removal or protection.

Requesting a change

To request access, correction or removal, contact support from the account path and identify the record concerned. We may ask for phone verification so a private account request is not made by another person.

Explore Answers About Privacy Policy

These Privacy Policy answers address the account and payment questions you are most likely to have before opening an account. We keep the wording practical: what we collect, what your device records may show, how wallet references are handled, and how to send a request through the correct hoki69 contact path.

It covers account details, phone verification, sign-in events, device data, cookies, support messages and payment references. It also explains our purposes, retention approach, security steps and how you can request access or correction.

Yes. The policy explains that DANA and QRIS references may be used to match a receipt or wallet status with your account. We do not ask you to place a wallet PIN in a support message.

You can contact us through the support path shown after login and describe the inaccurate field. We may complete phone verification before changing a phone number or another detail connected to account access.

A mobile browser may send session, device and cookie signals used for sign-in protection and page operation. Browser permission changes can limit these signals and may affect account or lobby access.

Send a request through account support, identify the records you want, and include the account phone number. We may ask for a verification step before discussing or providing private account data.

We keep payment references for the period needed for the stated purpose, account security, dispute handling or a legal requirement. The applicable retention context is described in this Privacy Policy.

Yes. Account access and any related activity are available where local law permits. If you are in Indonesia, local rules can affect eligibility, and you should read the current policy before continuing.

hoki69 Privacy Policy for Your Account

Contact Us About Privacy and Wallet Records

Browse How hoki69 Handles Your Data

What we collect

Why we use it

Cookies and devices

Account protection

How long records stay

Requesting a change

Explore Answers About Privacy Policy

01 What does the hoki69 Privacy Policy cover?

02 Does the Privacy Policy explain DANA and QRIS data?

03 Can I ask hoki69 to correct my account data?

04 How does the policy treat mobile device data?

05 How do I request a copy of my personal data?

06 How long does hoki69 keep payment references?

07 Does access under this Privacy Policy depend on local law?

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